At West London Dental Centres, we aim to look after patients as efficiently as possible, and to do that, we need everyone’s help to make best use of scheduled appointments.
Unfortunately, some patients miss appointments completely without letting us know, cancel very close to the appointment date, or repeatedly arrive late. This wastes valuable clinical time and makes it harder for other patients to take up an appointment that could otherwise have been offered to them.
Please help us by attending your appointments promptly. If you are unable to attend, or think you may be late, please let us know as soon as possible by calling us on 020 8994 3088 or emailing info@dentistw4.co.uk.
Private patients
We reserve the right to charge for non-attendance or late cancellation of reserved private appointments, including appointments with our Dental Hygienist, where less than two working days’ notice is given.
NHS patients
We may decline to offer further appointments at the practice to NHS patients who have a poor attendance record.
How to cancel or rearrange
To cancel or rearrange an appointment, please contact reception as early as possible:
- Phone: 020 8994 3088
- Email: info@dentistw4.co.uk
Giving us good notice allows us to offer your appointment to another patient who may be waiting to be seen.
Thank you for helping us look after our patients and our team’s time.
